Please rate the following questions.

1. How well does the Procurement Card staff demonstrate a willingness to offer assistance?
PoorBelow AverageAverageAbove AverageExcellent
2. Do you feel your communications (phone calls, emails) with the Procurement Card staff are answered in a reasonable amount of time?
PoorBelow AverageAverageAbove AverageExcellent
3. How would you rate the Procurement card staff's ability to follow-up and handle requests in a timely manner?
PoorBelow AverageAverageAbove AverageExcellent
4. How would you rate the Procurement Card staff's ability to resolve your questions or issues?
PoorBelow AverageAverageAbove AverageExcellent
5. In your opinion, how well does the Procurement Card staff demonstrate polite and professional customer service?
PoorBelow AverageAverageAbove AverageExcellent
6. How convenient is the use of the Procurement Card for your department?
Very InconvenientNot ConvenientNeitherSomewhat ConvenientVery Convenient
7. Overall, how would you rate the Procurement Card as a service?
PoorBelow AverageAverageAbove AverageExcellent
8. Please include any additional suggestions for improvement.